FAQ
Hiring a professional will:
- Protect your valuable investment with properly working equipment and water chemistry.
- Allow you to enjoy your pool instead of chasing down chemicals, spending time learning how to maintain it, or making time to do it yourself.
- Avoid huge repair costs by keeping it professionally maintained.
- Avoid algae and equipment problems.
- Chlorine and pH defend against germs that can make you sick.
- A professional will schedule monitoring and balancing of your chlorine and pH levels.
- The chlorine level in a pool should ideally be maintained between 2 and 4 parts per million (ppm) and should never fall below 1 ppm. The pH should be maintained between 7.2 and 7.8. Keeping the pH in the proper range will help maintain chlorine’s germ-killing power while minimizing skin and eye irritation.
- Your pool cleaning equipment will continue to run properly.
- Filters (help remove debris)
- Pumps (circulate clean and chemically balanced water to all parts of the pool)
- Periodic replacement of pool water helps reduce contaminants that are not removed in the treatment process.
Our experts will:
- Orient you to your equipment.
- Share safety concerns.
- Notify you of any issues to prevent costly repairs later.
- Not disturb or bother you during service calls.
- Ensure clean, chemically balanced water.
- Provide quiet, efficient running equipment.
- Assist you with any warranty concerns.
- Make themselves available to you by phone during business hours to answer your concerns directly or return your call promptly.
- Provide detailed estimates and invoices.
Customized service plans are available for pools that may require less frequent service. However, weekly service is essential to maintain a great looking, healthy, sparkling pool. Consistency is vital to your pool’s overall health.
- Yes, chlorine sanitizers are safe when used according to package directions approved by the U.S. Environmental Protection Agency.
- Levels within the recommended range for swimming pool water do not pose any known health risks.
- Chlorine sanitizers have been used safely and successfully as pool disinfectants since 1910 (In 1910, Brown University began using chlorine to clean its swimming pool, which is now remembered as the first attempt at chlorine pool sanitation in the United States.)
- The majority of public pools and 9 out of 10 residential pools are sanitized with chlorine.
- Chlorine can kill the germs that may make people sick.
- Chlorine kills most germs that cause RWIs within minutes.
- It does take longer to kill some germs such as Cryptosporidium, which can survive for days in even a properly disinfected pool.
- Many things can reduce chlorine levels in pool water: sunlight, dirt, debris, and material from swimmers’ bodies. Healthy swimming behaviors and good hygiene are needed to protect you and your family from RWIs and will help stop germs from getting in the pool.
- For all of the above reasons, it is essential to maintain well-balanced chlorine levels in your pool through weekly maintenance.
It is safe to use your pool after chemicals have dispersed throughout the pool, which is usually 15 minutes to one hour, depending on the size of your pool. If you are shocking your pool, wait until the chlorine levels drop to recommended levels, usually 24 hours.
- Chlorine odors, red eyes and itchy skin can be an indication the pool water has not been properly treated.
- A common cause is high levels of chloramines, which are formed when chlorine combines with body oils, perspiration, urine, and other contaminants brought into pools by swimmers.
- A strong chemical smell is not an indication of too much chlorine in the pool.
- The pool may actually need additional chlorine treatment to get rid of chloramines and sanitize the water.
- Properly balanced, it is roughly 1/12th as salty as ocean water or 1/3rd as salty as human tears.
- In fresh-water applications, salt is added to the water to produce a salinity of approximately 3200 ppm (parts-per-million). Pool-side plants and water-feature vegetation, in almost all cases, are unaffected by the low salinity water.
- Yes, your pool pump pulls water through the skimmer and main drain, pushes it through the filter, and returns it to the pool.
- Running the pump helps keep your pool clean and helps avoid clogging/build-up.
- Purchase a quality leaf rake.
- Chemical products can be used to keep surface tension high, moving small debris to the sides of the pool.
- Make sure your skimmer is operating properly so it creates a draw or “waterfall” into the skimmer basket.
- Check the water level is not so high that it is above the opening of the skimmer.
- Trim some trees and bushes near the pool.
There are two main types of pumps in the pool space, single speed and variable speed pumps. The difference between the two is variable speed pumps allow you to adjust the flow rate of water through the circulation system, while single speed pumps only have one speed. Typically, single-speed pumps correlate to the max operating speed of variable speed pumps.
Depending upon utility rates, pool characteristics, and equipment selected, your savings can be significant. It is possible to recover the premium cost of an upgrade from standard equipment to energy-efficient equipment in the first year of operation. For example, a system featuring an energy-efficient, high-performance pump, D.E. filtration, and an induced draft high-efficient heater can deliver a savings of over $900 annually compared to standard equipment setup.